Front of House - Standard Operating Procedure

Front of House - Standard Operating Procedure


Table Of Contents

Setup

  • When you arrive at your campus, uncover and power on the console
  • Load Scene No. 1
  • Use "Store As" to save to a new scene. Rename that scene with:
  • The current Sunday's date as the scene name
  • Your name in the comment section
It is very important to never save over the Start Scene. Only do so under the guidance of your Campus Worship Director or the Central Production Staff

  • On the VSC computer, open LiveTrax
  • Please refer to the  ⁠⁠Virtual Soundcheck User Guide⁠  and the  ⁠⁠VSC Computer User Guide⁠  with any questions
  • Next, open Dante Controller and minimize the application but leave it running
  • Dante Controller keeps a log of errors, which is helpful to refer back to if encountering an issue
  • Also, if enabled at your campus, open ProdCom
  • This is a live transcription of any conversation on the WL and MD talkback mics, which is helpful for communication between FOH and stage
  • Everything should already be patched, so opening the app is all you have to do

  • Check Announcement and Pastor mics
  • If the Pastor Headset mic is being used, make sure it is placed properly near the mouth
  • 

  • Test input to ensure you're receiving signal from GFX and RESI channels
  • GFX will be fired by your graphics operator, and RESI will be fired by your PM


Rehearsal and Run-Through

  • On your phone load Planning Center Online app (PCO)
  • For your personal workflow preference; if you would like to change the channel names of Vox 1-4 to the names of the vocalists leading worship you may do so. Coordinate with your campus Worship Director for where this information is stored in PCO

  • Check Vocal mics levels
  • You can request a check of just the vocal mics or do this during soundcheck and adjust gain accordingly
  • While they are singing, you should be metering in green between -18 and -12dB
Most of your band levels should be set from the start scene for the instruments that never leave the stage, but some personal instruments brought in by volunteers may need to be adjusted the same way as the vocals

  • Open the FOH Music Player and select Biltmore Worship
  • Choose the most recent Worship Pre/Post playlist and press play
  • If you have issues with the FOH Music Player, reference the  ⁠⁠FOH Music Player User Guide⁠ 

  • Pull the GFX fader up to a healthy service volume level
  • Begin VSC recording around the last 20-30 seconds of the countdown. You don't need to record the entire countdown
  • When the countdown is nearing the end, ensure Vox and Band DCAs are up and unmuted
The band will perform a crash-in with the end of the countdown to go into Song 1. There will usually also be a call to worship over the intro of song 1. Make sure the vocalist's mic performing this is on top of the mix.


Service

  • WORSHIP and MIX!
  • Follow PCO for order of songs and assigned lead vocalist(s)
At Biltmore Church, 94 dBa peak is our preferred volume ceiling during worship. Utilize your SPL measurement tools to aim for a range of 86-90 dBa during worship, but you should never be surpassing 94 dBa from front of house. This usually means that the front rows are in the low 100s dBa, which is entering the threshold of hearing damage.

  • As Welcome and Generosity Moment begins fade out VOX DCA
  • You can press stop or the spacebar again to stop VSC recording at some point during this moment
  • As Welcome and Generosity ends fade out band as you fade in Announcement Mic
  • Pull up RESI fader for bumper video and stream to a healthy service volume
  • As Pastor begins response make sure Vox and band DCAs are up and unmuted
  • Press the spacebar again to resume recording for Response
  • When stream ends fade out RESI
  • After “You are loved and sent” fade out Vox DCA while band plays out
  • As band finishes, fade out band DCA and fade up the FOH Player until worship center is empty


Breakdown/ EOD

  • Save and close LiveTrax
  • Make sure it is titled with the date and your name (i.e. 122125 WSchultz)
  • Stop Dante Virtual Sound Card
  • Close all applications except Dante Controller
  • Put VSC Computer to sleep
Please DO NOT shut down the VSC computer. Once you have closed the applications, then put the computer to sleep only

  • Make sure the all mics and packs are returned to chargers and the headset mic is put away
  • Fade out player, turn off console and cover.

Thank you for serving!!!
Make sure any issues have been reported to your PM so they can be put into the Multi-Site Service Notes.